Customer Testimonials

Testimonial by Paul Tyler I'm a frequent buyer of electronic components on-line. Trying out new sources for my gadgets can be a daunting task but in this case you have already exceeded my expectations! Thanks for the quick heads up and the shipping upgrade. I really appreciate it. I look forward to watching you add new products and services to your web site. Keep up the good work.   Testimonial by George H. of Wisconsin Low prices...that's good...but great support and service... now that's hard to find. You've got a great thing going... keep up the good work and you'll easily become 'the' source for HTPC parts and accessories. I look forward to additional products!!! Keep up the great work!   Testimonial by David Hofstra Initially, I purchased the PVR250 from www.pcalchemy.com because they had the cheapest price I could find, but I was surprised to find that their tech support had such in-depth knowledge about the card when I ran into trouble. I have come to expect that most retailer's salespeople and tech-support staff have little or no experience in working with the products they sell. The tech-support team at pcalchemy actively pursued a solution for using my new card in Linux, and promptly came up with a patch that would allow my card to work, even though the latest Linux driver did not support this newest version of the tv-card. Now, in retrospect, I am very excited that I did NOT buy from a retail store, where I am sure an underinformed salesperson would have had no help to give me on my new card purchase. Sincerely, David Hofstra of Mishawaka, IN   Testimonial by Rich G. of NJ I'm very pleased with pcalchemy.com. Their willingness to walk me through a problem for about half an hour has made me more than satisfied with their service. Very kind and knowledgable staff. I would order from them again in a second. Shipping was very fast. Thanks again pcalchemy.com.